Your satisfaction is guaranteed. If you are not satisfied with your purchase for any reason, you may return it for a refund of the purchase price, not including shipping fees or taxes. Customer is responsible for all outbound and return shipping costs. Exceptions will be made for defective items only. In the event the return is made due to defective merchandise, or a wrong item has been shipped, Be Water Clothes will reimburse the customer for the cost of shipping the merchandise back. In order to receive a reimbursement for the shipping fees back to www.bewaterclothes.com, customers MUST ship the merchandise back either standard mail or GROUND. If any other methods are used (Next Day, 2nd Day, 3 day, etc) shipping costs will not be reimbursed even in the event of damaged or miss shipped merchandise.
All returns must be received within 7 calendar days from date of invoice to receive a refund.
Returns received between 7 and 15 calendar days from date of invoice will receive an online store credit or exchange only.
All returns after 16 calendar days from invoice date will be sent back to you.
All returns MUST be in new and unused condition in original packaging.
When you exchange one item for another, we will cover the cost to ship the new item(s) to you. We do this to offset the cost you incurred shipping the item back to us. The new item(s) will be shipped at no cost to you via USPS Ground service only. We reserve the right to revoke this policy on a case by case basis in the event we deem a customer is abusing it.
Be Water Clothes
1000 Rutherford Rd
Richmond VA 23225